At ZIAD Fabrics & Textiles , customer satisfaction is important to us. However, due to the nature of our products, we have a strict No Return and No Refund policy on all fabric purchases. Please review our policy carefully.

1. Custom-Cut Products

All fabrics sold at [Your Store Name] are custom cut to order based on your specific measurements and requests. As a result, we are unable to accept returns or offer refunds on any fabric once it has been cut from the roll.

2. Quality Assurance

We strive to provide the highest quality products. Before shipping, all fabrics are carefully inspected to ensure they meet our quality standards. If you receive a product that is defective or damaged, please contact us within 3 days of receiving your order, and we will work with you to resolve the issue.

3. Order Accuracy

Please double-check your measurements and order details before finalizing your purchase. We cannot be held responsible for incorrect measurements provided by customers.

4. Exceptions

The only exception to this policy is if there is a defect or error on our part, such as:

• Receiving the wrong fabric or color from your order
• A significant manufacturing defect

In such cases, please contact us immediately at by WhatsApp on +96176495090 with your order number and details of the issue. We may request photos of the product to assist in processing your claim.

5. Contact Us

If you have any questions regarding this policy, please reach out to us at:

• Email: ziadfabrics@gmail.com
• Phone: +961 1 291 901 – +961 76 495090

Thank you for understanding and for choosing ZIAD Fabrics & Textiles for your fabric needs!