Privacy Policy

ZIAD Fabrics and Textiles sarl (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

Company details:
ZIAD Fabrics and Textiles sarl
Furn El Chebbak – Baabda, Lebanon
Email: info@ziadfabrics.com

By using our website, you agree to this Privacy Policy.

When you use our website, we may collect the following types of information:

A. Personal Information

When placing an order or contacting us, you may provide:

Full name

Phone number

Delivery address

Email address

Order details

B. WhatsApp Communication

If you contact us via WhatsApp (for swatches or inquiries), we may collect:

Your phone number

Messages exchanged

Any details you voluntarily provide

C. Website Usage Data

We may automatically collect limited technical information such as:

IP address

Browser type

Device type

Pages visited

Date and time of visit

This information helps us improve our website performance and user experience.

We use your information only for legitimate business purposes, including:

Processing and delivering your orders

Contacting you regarding your order

Responding to inquiries and swatch requests

Improving our website and services

Preventing fraud or misuse

We do not sell, rent, or trade your personal information to third parties.

We currently accept Cash on Delivery (COD) only.

We do not collect or store:

Credit card information

Bank account details

We may share your information only when necessary with:

Delivery/courier companies (for order delivery)

Technical service providers (e.g., website hosting, maintenance)

These parties receive only the information necessary to perform their services.

We take reasonable technical and organizational measures to protect your personal information against:

Unauthorized access

Loss

Misuse

Alteration

However, no internet transmission is 100% secure.

We retain your information only as long as necessary for:

Order fulfillment

Business records

Legal obligations

After that period, information may be securely deleted.

You may request to:

Access the personal data we hold about you

Correct inaccurate information

Request deletion of your information (where legally permitted)

Requests can be sent to:
📧 info@ziadfabrics.com

Our website may use cookies to:

Improve functionality

Analyze traffic

Enhance user experience

You may disable cookies in your browser settings, but some website features may not function properly.

Our website may contain links to third-party platforms (such as WhatsApp or social media).

We are not responsible for the privacy practices of those external websites.

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with the updated revision date.

If you have any questions regarding this Privacy Policy, please contact us at:

📧 info@ziadfabrics.com

ZIAD Fabrics and Textiles sarl
Furn El Chebbak – Baabda, Lebanon